FAQ
| What is embroidery and how does it differ from screen printing? |
Embroidery is a process of decorating fabric using a needle and thread to create designs. It differs from screen printing because it involves stitching the design directly onto the fabric instead of printing it on top of the fabric.
| Can you embroider on any type of fabric? |
We can embroider on most types of fabric, including cotton, polyester, denim, and more. However, we may not be able to embroider on certain delicate or stretchy fabrics.
| What types of items can be embroidered? |
Our skilled artisans can embroider a wide range of items, from apparel like shirts, hats, and hoodies to accessories, home decor, and more.
| Is there a minimum order quantity? |
Our services are tailored to meet your needs, whether you require a single piece or a bulk order. Contact us to discuss your specific requirements.
| What is the turnaround time for custom orders? |
Turnaround time depends on the complexity of the design and the size of the order. We strive to provide you with an estimated completion date upon reviewing your requirements. Most orders will be completed within 5-7 business days after payment is received and mock-ups are approved.
| Can I provide my own design? |
Absolutely! We encourage your creativity. Share your designs, logos, or concepts with us, and we'll work our magic to bring them to life!
| Is there a setup fee for custom orders? |
We typically have a one-time setup fee to digitize your design for embroidery. This fee ensures your design is optimized for the embroidery process. Visit our pricing page for more information.
| What is the care process for embroidered items? |
Generally, embroidered items should be washed inside out on a gentle cycle to preserve the embroidery. It's recommended to avoid harsh detergents and high heat during drying.
| Do you offer rush orders? |
Yes, we understand that sometimes you need your items quickly. Contact us to discuss your timeline, and we'll do our best to accommodate your request.